MGMT3123 WK11 Chapter 12 Principles of Management Managing Diversity Essay Hithis question for specific tutor assignment week 11I attached the document bellow MGMT 3123 PRINCIPLES OF MANAGEMENT-FALL 2019 (online)
ASSIGNMENTS FOR WEEK 11 (week of October 28, 2019)
ITEM 1: Read Chapter 12 –Managing Diversity and take Quiz 12 by Thursday at midnight.
Key Point in Chapter 12-Diversity included:
1. In the United States we are living in a much more diverse society than several
generations ago, and both our customer’s demographics and our workers are more
diverse. Therefore, to gain the maximum benefit from diversity, we as business
managers need to better understand diversity and how to manage diversity in the
workplace.
2. Diversity simply means ‘differences’. These differences can be things that are
observable (Surface Level Diversity) such as age, gender, ethnicity, height, weight, etc.;
or things that we cannot see (Deep Level Diversity) such as personality differences,
attitudes, skills, education, beliefs, and values.
Deep Level Diversity characteristics can only be learned through interaction with
individuals. Both levels of Diversity are important to understand and have in
organizations, as they strengthen an organization, and better equips the organization to
serve a diverse customer base.
3. Due primarily to historical unequal and/or unfair treatment of some groups of people
by U.S. companies, the U.S. Government has enacted laws prohibit discrimination in the
workplace based on age, gender, ethicality, handicaps, and other characteristics.
These types of laws fall under the umbrella of Discrimination Laws and for a period of
time in the U.S. there have been a series of Affirmative Action laws that attempted to
correct prior mistreatment of minorities and others.
4. Executive Managers are responsible for promoting diversity throughout their
organizations through employee training on the value of diversity and how to deal with
a diverse workforce; and through open hiring practices and supportive diversity polices.
ITEM 2: Review the videos to gain a better understanding of Diversity:
What is Diversity: https://www.youtube.com/watch?v=HT9dtDSRDFA
Diversity: https://www.youtube.com/watch?v=UvQQSPC01Eg
Equality, Diversity and Inclusion: https://www.youtube.com/watch?v=C-uyB5I6WnQ
ITEM 3: Post to your Weekly Learning Journal Week 11 Entry by end of week.
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ITEM 4: Discussion Board Part 1-Diversity
Arkansas State University has a very diverse student body.
If you look at Surface-Level Diversity characteristics, we have students from many
different countries and cultures (Chinese, Indian, South African, French, Japanese,
German, Vietnamese, Australian, Saudi Arabian, and many others). We also have
young students and old students, as well as males and females.
At the Deep Level of Diversity, ASU has both traditional (attending college immediately
after high school), and non-traditional (attending college later in life), and those from
various socio-economic backgrounds, different work histories, different skill sets, different
personalities, etc.
How have you benefited from ASU’s diverse student body? (Look at both surface-level
and deep level diversity)?
Would you prefer a more diverse student body or one that is more homogenous? Why?
Post your responses to these questions on Week 11 Discussion Board as your initial post.
Comment on the posts of at least three other students indicating where you might
agree or disagree and why.
Complete your final post with some things that you learned from the other students
about diversity and its value.
Discussion Board Part 2-Biz Cafe Second Try:
After gaining experience, analyzing your previous results, and learning from other
students, you have had the opportunity to complete the Biz Café Simulation for a
second time, post as your Initial Post for this week’s Discussion Board Part 2, the following
information:
1. The major changes that you made from the first 16 rounds to the second 16
rounds in both the startup decisions ( strategy, coffee maker and furniture
selection) and the first round decisions (e.g. coffee pricing, hours of operation,
wages, number of servers, pounds of coffee to buy, advertising, special
decisions, etc.) and explain why.
2. Changes you made in any of the weekly incidents or opportunities (e.g.
expansion, adding pastries, buying insurance, adding Wi-Fi, etc.) and why.
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3. Your overall net profit from the first 16 rounds compared to the second 16 rounds
4. Customer Satisfaction at the end of the first 16 rounds and at the end of the
second 16 rounds. Did it change? Why?
5. A summary of the major reasons why you did better (in terms of overall net profit)
in the second 16 rounds compared to the first 16 rounds; or if you did not do as
well why.
Review the posts of at least three other students on their experience and comment on
how it compares with yours.
As your Final Post, summarize what you learned from doing the Biz Café Simulation the
second time and, including what you learned from your fellow students. What
additional changes would you make, if any, the next time and why?
Discussion Board is due on Friday at midnight.
LATE ASSIGNMENTS ARE NOT ACCEPTED
Item 5: Self-Assessment Paper. Review the Instructions for the Self-Assessment Paper and
begin to gather information for the paper. . The full instructions are under the Course
Materials tab in Blackboard, The paper is due on Tuesday November 12, 2019.
C Vogus
Arkansas State University
College of Business
Principles of Management
8/2019
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