ENG316 Strayer Assignment 1 Code of Conduct Memo You are a manager at a call center. The company frowns upon phone calls and texting during work hours. You have looked the other way a few times, but it has started to get out of hand. You need to write a memo reminding everyone that private phone and text message use on company time is viewed as a violation of the company’s code of ethics.
Rewrite your earlier Code of Conduct (Assignment 1) utilizing the professor’s feedback on organization, format, tone, and editorial issues. Review the example memo in the textbook before submission. In your document, you should:
Ensure the memo is clear and brief.
Choose language to match the purpose and tone for the situation and audience.
Format the memo accurately and according to the details in the textbook.
Create an effective opening that establishes goodwill without obscuring the message.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
Illustrate the relationship between how audience characteristics match the context of technical writing.
Revise draft documents to improve audience comprehension.
Explain ideas in proper format using accurate details and relevant examples.
Employ correct Edited Standard Written English (ESWE).
Use technology and information resources to research issues in technical writing.
Write clearly and concisely about technical writing using proper writing mechanics. Running head: CODE OF CONDUCT MEMO – DRAFT
Assignment #1: “Code of Conduct Memo – Draft”
Bennie Carter
ENG 316: Technical Writing
Richard Tramontana
Monday, January 28, 2019
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CODE OF CONDUCT MEMO – DRAFT
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Company Name
Address
To:
From: Call Center Manager
Cc:
Date:
Re:
Code of Conduct Memo
Within the past month, the company has had lots of good and bad trends, but one that has
captured the attention of the administration is lack of adherence to the code of conduct. Once
again I would like to emphasize to the employees the need to adhere to the standards of operation
that have been laid down by the management. The company has noticed that there are much
calling and texting during working hours. After few timers of bearing with the trend, it has gone
too far, and the management thinks it is running out of hand and is likely to affect the outcome
and productivity within our workforce.
Taking this in into consideration, the memo is drafted to remind all our employees to refrain
from the practice of using their phones for texting or calling during the hours that the company
regards as working hours. The management would like to categorically term such acts as a
violation of the company’s codes of conduct. Anyone who will be found engaging in this act will
be subjected to appropriate disciplinary action.
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