1.Facts and Problems: What are the most important facts and sequence of events detailed in the case? What principal issues and problems for Public Administration were raised?
2.Key Concepts: Which central concepts from the Berkley text and Stillman readings are illustrated by the case? Does the case clarify theoretical questions and relationships developed in the text and the readings?
3.Corrective Actions: Who bears the burden of administrative responsibility in the case? What alternative courses of action could be developed to address issues raised in the case?
4.Relevance: Does the case offer any practical guidance for those holding or anticipating public service careers? What is the relevance of this case to the field of Public Administration and the political system in general?
FAR LEFT: Smoke rises following the collapse of the World Trade Center towers in New York on Sept. 11, 2001. The skyscraper in the center right of the photo, 7 World Trade Center, also collapsed later on Sept. 11. (AP Photo/Suzanne Plunkett)
LEFT: Emergency personnel gather at the site of the World Trade Center in New York, Tuesday, Sept. 11, 2001. Two planes crashed into the upper floors of both World Trade Center towers minutes apart Tuesday morning, collapsing the 110-story buildings. (AP Photo/Graham Morrison)
The south tower collapses as smoke billows from both towers of the World Trade Center, in New York, Tuesday, Sept. 11, 2001. In one of the most horrifying attacks ever against the United States, terrorists crashed two airliners into the World Trade Center in a deadly series of blows that brought down the twin 110-story towers. (AP Photo/Jim Collins